When you join our cheese of the month club, we send you sampling of 3-5 of our favorite flavors and limited edition cheeses (up to 12oz) along with crackers or a condiment made locally. We send different items every month. This makes a perfect gift!
We ship the third or fourth week of the month, and your first package will go out the month after you've ordered it.
We ship in an insulated box with ice packs or dry ice, however, you must be home to pick up your package within 5 hours of delivery as these items are perishable. Please read our shipping policy here.
You will receive an email as soon as we ship your box so you know when to expect it.
How long is the Vegan Cheese of the Month subscription term and do I have to ship every month? Choose from 3 month, 6 month, 9 month, or an open-ended, month to month basis. Open-ended orders may be cancelled at any time by simply emailing us at email@example.com or calling 845-688-9823.
When will the monthly shipments arrive? We ship the third week of the month, and your first package will go out the month after you've ordered it.
When will my credit card be charged? We will charge your card on file monthly prior to shipping.
How do I skip a month? Taking a vaca? Don’t want a delivery one month? No problem. Simply email us at firstname.lastname@example.org or call 845-688-9823. Just remember to make your changes before the monthly cutoff - the 15th of every month.
Is there a minimum subscription length? No, you can pause or cancel at any time before our monthly cutoff date of the 15th.
Does my subscription auto-renew? Yes, we will send you deliveries based on the length of time you specified upon ordering. You can skip a delivery or cancel your subscription at any time before the monthly cutoff date of the 15th.
How do I change my delivery address? Please email email@example.com or call 845-688-9823 no later than the 15th to change your delivery address before your next shipment.
Please read the important shipping information below before ordering to ensure items arrive in optimal condition.
Items not shipped as per instructions below are sent at your own risk!
**CHEESES ARE FRESH FOR 30 DAYS REFRIGERATED AFTER THEY ARRIVE**
All orders are shipped via USPS Priority Mail (overnight or 2-3 day) with insulated packaging and ice packs or dry ice.
Due to the perishable nature of the product, shipments are sent without a signature required to avoid excessive periods in the carrier's possession. It is therefore very important that you ship to a location where someone will be there to receive it. Many of our subscribers ship to work locations or a neighbor who is often home.
Please do not be alarmed if your cheese arrives in a state of thawing (which may happen if your area is quite warm at the time of delivery), as there are no animal-based ingredients that pose a health risk of going bad by being exposed to some heat during the final part of delivery. It will be adequate to consume even if it is not completely chilled when it arrives. Items may begin to warm up on the 2nd day in transit if they are transported in warm trucks or are being delivered to hot areas. So long as you ensure proper delivery in this time frame items will only warm up for a short period at most and will stay cool for the bulk of the journey to you.
We will email you as soon as we ship your box with the estimated date of arrival so you know when to expect it.